AC Not Cooling? 10 Most Common Causes & Fixes
"The AC is running but the house won't cool down." It's the most common service call in HVAC. This guide walks through the 10 most likely causes — in the order you should check them — so you can diagnose and fix the problem fast. Remember the golden rule: ABC — Airflow Before Charge. Always verify airflow before touching refrigerant.
The Diagnosis Checklist (In Order)
Follow this sequence. Most no-cooling calls are solved in the first three steps.
Dirty Air Filter
The #1 cause. A clogged filter starves the evaporator of air, reducing heat transfer. In severe cases, the coil freezes and cooling stops entirely.
Dirty or Blocked Condenser Coil
The outdoor unit can't reject heat if the coil is clogged with dirt, grass, or debris. Head pressure rises, capacity drops, and the system may trip on high-pressure safety.
Low Refrigerant Charge (Leak)
If airflow is fine but the system still underperforms, check charge. Low charge means a leak — systems don't "consume" refrigerant.
Frozen Evaporator Coil
Caused by low airflow (dirty filter, weak blower) or low charge. Ice insulates the coil, blocking heat transfer. If you see frost on the suction line, the coil is likely frozen.
Faulty or Misadjusted TXV / EEV
The metering device controls refrigerant flow into the evaporator. If it sticks closed, the evaporator starves (high superheat). If it overfeeds, the compressor can slug liquid (low superheat).
Bad Capacitor
The run or start capacitor weakens over time. The compressor or fan may hum but not start, or run sluggishly. A common failure on hot days.
Weak or Failed Contactor
The contactor switches power to the compressor and condenser fan. Pitted or burnt contacts cause intermittent operation — the unit may short-cycle or not start at all.
Reversing Valve Leak (Heat Pumps)
In heat pumps, a leaking reversing valve lets high-side gas bleed into the low side, reducing capacity in both heating and cooling. The valve may also be stuck between positions.
Compressor Failure
The compressor may be shorted to ground, open winding, or mechanically seized (valve plate failure). The unit hums but doesn't pump, or trips the breaker immediately.
Undersized or Aging System
If all mechanical checks pass but the space still won't reach setpoint, the system may be undersized, ductwork may be leaky, or the unit is at end of life with degraded capacity.
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Download Free →Quick Diagnostic Flowchart
| Step | Check | If Problem → Go To |
|---|---|---|
| 1 | Filter dirty? | → Cause #1 (replace filter) |
| 2 | Condenser blocked? | → Cause #2 (clean coil) |
| 3 | Coil frozen? | → Cause #4 (thaw, check airflow) |
| 4 | Superheat/subcooling off? | → Cause #3 (leak) or #5 (TXV) |
| 5 | Compressor not running? | → Cause #6 (cap) or #7 (contactor) |
| 6 | All checks pass, still warm? | → Cause #10 (size/age) |
Frequently Asked Questions
Why is my AC running but not cooling?
The most common causes: dirty filter, low refrigerant, dirty condenser, frozen evaporator, or a faulty compressor. Always check airflow first (ABC: Airflow Before Charge).
How do I know if my AC is low on refrigerant?
Warm supply air, high superheat, low subcooling, frozen suction line, hissing sounds, or higher evaporator temperature. Verify with gauges.
Can a dirty filter cause AC to stop cooling?
Yes — it starves the evaporator, reduces heat transfer, and can freeze the coil. Always check the filter first.